Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Review by DevourerOS
Rated 2 out of 5
by DevourerOS, 4 months agoI used to love ProtonVPN extension. It was quick and easy. However, now it is a nightmare. It started with the last version causing issues where you had to disable it and reopen the browser, but only on Linux. Well now, even if you disable it, it will lock your browser up and refresh the page every 30 seconds, on Windows and Linux. You have to completely disable and remove it, then go into the folder and delete the xpi in order to use your Firefox. I spent hours trying to place the blame on anything else. Even doing the Firefox troubleshooting where it disables the extensions did not stop this problem. Only completely removing the xpi and setting for it would stop this. I don't know what is going on over there, but I'm sure that you all should revert some of the changes you have been making, since version 1.3.x, would fix these issues. The nag pop-up for rating is horrible, and it doesn't matter if we had rated it or not. There should be a leave me alone box.
Edited, for typos and clarity.
Update: Reinstalled 1.2.16 and the issues with the lockup and reload and forgot to add that just opening the browser without loading a page would cause it to just use up all RAM in the system over about a 5 to 10 minute window. You could just sit there and watch it keep climbing.
Edited, for typos and clarity.
Update: Reinstalled 1.2.16 and the issues with the lockup and reload and forgot to add that just opening the browser without loading a page would cause it to just use up all RAM in the system over about a 5 to 10 minute window. You could just sit there and watch it keep climbing.
Developer response
posted 4 months agoSorry to hear that. Could you share more details about the issue? Does it perhaps occur after rebooting your device? Are you receiving any error messages? Which Proton VPN extension version and Firefox version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can have a better understanding of the issue and help you troubleshoot.
944 reviews
- Rated 4 out of 5by Othmar, 20 hours agoFunktioniert meist gut, manchmal undefinierbare Verbindungsabbrüche, sonst jedoch schnell und in Ordnung
- Rated 1 out of 5by AJ, 2 days agoUp until recently, Proton VPN has been a GREAT option for me. It was the only free VPN I trusted and used and it worked great. However as of yesterday it stopped working. I've tried to uninstall it but it actually won't let me, and if I try to click on the icon/widget it is just a neverending spinning circle. Also, I keep getting a popup that says "Your networks seems to be blocking Proton. The extension can't bypass this. Try the desktop app instead"
This is very frustrating to especially since the mobile version keeps workings fine for now. I originally thought it might be a problem on my end, but apparently this has been an issue for many other people. Dropping my review so hopefully others know they aren't alone - Rated 1 out of 5by magivmike, 4 days agoit never loads anything and just displays a window with a spinning circle on it, and the circle keeps spinning till I crash out and delete the extension
- Rated 5 out of 5by Mr Leaf, 4 days ago
- Rated 5 out of 5by Aragorn, 6 days ago
- Rated 5 out of 5by Firefox user 20088169, 7 days agoQuite good, works where Firefox built-in VPN makes some websites jam,open-source, but I would really appreciate it if i can choose the country server I want for a free account instead of having to wait to change.
- Rated 5 out of 5by Firefox user 20111226, 8 days ago
- Rated 5 out of 5by Haris, 8 days ago
- Rated 5 out of 5by Kioraga, 11 days ago
- Rated 5 out of 5by Firefox user 20103894, 11 days ago
- Rated 5 out of 5by Eduardo, 13 days ago
- Rated 5 out of 5by K4SS, 17 days agoVery safe, very reliable - love our friendly neighbourhood Swiss fellas <3
- Rated 5 out of 5by Kuru, 17 days ago
- Rated 5 out of 5by lsm, 18 days ago
- Rated 5 out of 5by LR, 19 days ago
- Rated 5 out of 5by Firefox user 20081603, 22 days ago
- Rated 5 out of 5by dinto, 24 days agoIt always work, just a few instances in some countries but it's resolved in a few clicks.
- Rated 5 out of 5by rangers5, 25 days agoGet this through proton unlimited does the job never have any issues with it
Developer response
posted 24 days agoThat doesn't sound right. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us at https://protonvpn.com/support/contact so we can help.