Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Review by Namecito
Rated 3 out of 5
by Namecito, a year agoIt never worked since I installed it like 3 weeks ago. My case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN.
Update due to developer's reply: I'll contact you providing info on the questions asked. I would like to add that I just tried the Chrome extension and it works. So it might be something related specifically to Firefox.
Update 2: I solved it. When filling up the support request I decided to give it a last try and discovered that when installing the add-on there's a fugacious message I can't read nor accept that precedes the aforementioned error. So I recorded my screen and play in slow motion and saw there's a message asking for permissions. After googling I went to the add-ons page and selected the extension and then its Permissions tab and enabled them and it worked. Might be kind of a bug that prevents the message to stop.
Update due to developer's reply: I'll contact you providing info on the questions asked. I would like to add that I just tried the Chrome extension and it works. So it might be something related specifically to Firefox.
Update 2: I solved it. When filling up the support request I decided to give it a last try and discovered that when installing the add-on there's a fugacious message I can't read nor accept that precedes the aforementioned error. So I recorded my screen and play in slow motion and saw there's a message asking for permissions. After googling I went to the add-ons page and selected the extension and then its Permissions tab and enabled them and it worked. Might be kind of a bug that prevents the message to stop.
Developer response
posted a year agoThat doesn’t sound right. Could you share more details about the issue? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
945 reviews
- Rated 5 out of 5by Erdemus, 4 hours ago
- Rated 1 out of 5by AJ, 2 days agoUp until recently, Proton VPN has been a GREAT option for me. It was the only free VPN I trusted and used and it worked great. However as of yesterday it stopped working. I've tried to uninstall it but it actually won't let me, and if I try to click on the icon/widget it is just a neverending spinning circle. Also, I keep getting a popup that says "Your networks seems to be blocking Proton. The extension can't bypass this. Try the desktop app instead"
This is very frustrating to especially since the mobile version keeps workings fine for now. I originally thought it might be a problem on my end, but apparently this has been an issue for many other people. Dropping my review so hopefully others know they aren't alone - Rated 1 out of 5by magivmike, 4 days agoit never loads anything and just displays a window with a spinning circle on it, and the circle keeps spinning till I crash out and delete the extension
- Rated 5 out of 5by Mr Leaf, 4 days ago
- Rated 5 out of 5by Aragorn, 6 days ago
- Rated 5 out of 5by Firefox user 20088169, 7 days agoQuite good, works where Firefox built-in VPN makes some websites jam,open-source, but I would really appreciate it if i can choose the country server I want for a free account instead of having to wait to change.
- Rated 5 out of 5by Firefox user 20111226, 8 days ago
- Rated 5 out of 5by Haris, 8 days ago
- Rated 5 out of 5by Kioraga, 11 days ago
- Rated 5 out of 5by Firefox user 20103894, 12 days ago
- Rated 5 out of 5by Eduardo, 13 days ago
- Rated 5 out of 5by K4SS, 17 days agoVery safe, very reliable - love our friendly neighbourhood Swiss fellas <3
- Rated 5 out of 5by Kuru, 17 days ago
- Rated 5 out of 5by lsm, 18 days ago
- Rated 5 out of 5by LR, 19 days ago
- Rated 5 out of 5by Firefox user 20081603, 23 days ago
- Rated 5 out of 5by dinto, 24 days agoIt always work, just a few instances in some countries but it's resolved in a few clicks.
- Rated 5 out of 5by rangers5, a month agoGet this through proton unlimited does the job never have any issues with it